Healthcare · Epic Integration
PatientFlow AI Plugin
A native plugin for Epic's Patient Access Module that automates and accelerates every touchpoint between scheduling and check-in. Designed for health systems that want to reduce administrative burden, improve the patient experience, and equip registration staff with actionable intelligence before the patient arrives.
48h
Pre-visit prep window
↓ 60%
Front-desk data entry
↑ 35%
No-show recovery rate
100%
Epic PAM compatible
Core Capabilities
Everything the plugin does, working quietly in the background so your staff doesn't have to.
48-Hour Pre-Visit Automation
Patients scheduled within the next 2 days are automatically identified. All administrative work - insurance verification, demographic confirmation, consent forms, and pre-authorization - is completed and packaged so the registration desk can pull the folder the moment the patient arrives.
No-Show Risk Flagging
The plugin continuously tracks each existing patient's historical visit completion rate. Patients with a high no-show percentage trigger automated flags visible to registration staff, enabling proactive outreach, reminder escalation, and resource planning.
Streamlined Patient Intake
New and returning patients move through a guided digital intake flow that pre-populates known fields from Epic, reducing front-desk data entry and minimizing intake errors before the appointment begins.
Real-Time Check-In Intelligence
As patients check in, the plugin surfaces a contextual summary - visit history, outstanding balances, flagged items, and current appointment details - giving staff everything they need in one unified view.
How It Works
From appointment confirmation to patient arrival - fully automated.
01
Appointment Sync
Plugin pulls upcoming appointments from Epic Patient Access Module in real time.
02
Pre-Visit Processing
For appointments within 48 hours, administrative tasks are auto-completed and queued for the registration desk.
03
Risk Scoring
Patient visit history is analyzed. High no-show rates trigger tiered flag levels for staff.
04
Folder Readiness
A complete, verified patient folder is ready at the desk before the patient walks in.
No-Show Intelligence
The plugin tracks every patient's historical visit completion rate across all encounter types. When a patient's no-show percentage crosses configurable thresholds, tiered alerts are surfaced to registration staff:
Low Risk
Standard processing - no additional action needed.
Moderate Risk
Automated reminder escalation + staff soft flag.
High Risk
Priority outreach, hard flag at registration desk, resource hold advisory.
Get Started
Ready to Transform Patient Access?
Schedule a demo to see the PatientFlow AI Plugin in action inside your Epic environment.